Check-in starts at 12:00 PM, and check-out before 11:00 AM. We offer flexible options subject to availability.
FAQs
Before your arrival
Got a question? We have probably heard it before
Everything you need to know before you arrive — and a few things you didn't know you needed to ask
You can make a reservation online through our website, or you can contact reception by phone or email.
Yes, you can cancel or modify as long as it is within the cancellation period.
Yes. We offer parking options for our guests. Please enquire about rates and availability when making your booking.
Yes. The kitchens of our apartments are fully equipped with vitro, dishwasher, microwave, fridge, Nespresso coffee machine, kettle, toaster and kitchen utensils.
Yes. We have a communal washing machine and tumble dryer at the disposal of our clients (included in the price).
Yes. We offer a shuttle service to and from the airport. You can arrange this service when making your booking or by contacting reception.
GENERAL CANCELLATION POLICY: LOW SEASON (all periods not included in High Season dates): free cancellation until 7 days before your expected arrival date. If you fail to do this or in case of no show the hotel will charge the total stay as penalty fee. HIGH SEASON (from June 17th to September 15th both included): free cancellation until 14 days before your expected arrival date. If you fail to do this or in case of no show the hotel will charge the total stay as penalty fee.
Yes. We provide cleaning service (included in the price).
Yes. Cots are available (on request), free of charge.
Santa Eulalia is one of the quietest corners of Ibiza — no clubs, no DJ venues, no party traffic near Marsol. Like all of Santa Eulalia, we follow the town's strict noise regulations, which means music from nearby restaurants and chiringuitos stops at the regulated time. You may occasionally hear a little atmosphere from the promenade on a summer evening — this is a living Mediterranean town, and that is part of its charm. But sleep with the balcony door open, hear the sea, and wake up rested? Absolutely. That is the reason most of our guests come back.
No — we are open 365 days a year, and many of our guests would argue that April, October and November are the best months of all. The sea is still warm, the island is calm, and the promenade belongs to you. The light in winter Ibiza is something photographers travel specifically to capture. Ask us about our shoulder season rates and we will find the right moment for you.
We don't — and we made that decision deliberately. The sea is ten metres from your door, and the Santa Eulalia beach is your pool — considerably larger than anything we could build. Our guests who come for the sea leave wanting to come back. If a pool is essential to your stay, we are happy to recommend properties that have one — we would rather you find the right fit than be disappointed.
That is exactly what our team is here for. Every member of the Marsol team is from Ibiza — they know which beach is empty on a Tuesday in July, which restaurant has no menu because the fisherman decides it each morning, and which sunset spot does not appear on any list. Tell us what kind of day you are looking for and we will build it around you. No brochure. No script. Just real local knowledge, given with an open heart.
No — leave them at home. Marsol provides high-quality beach towels for your entire stay, so you can travel light and arrive with one less thing to think about. Simply leave a deposit of €150 at check-in and the towels are yours to use for as long as you are here. And if you love them — which most of our guests do — you can take them home for €59. The Ibiza souvenir that actually gets used.